Privacy Policy

All online purchases at Parkville are done in a secure environment using the latest protective measures to safeguard our customers.

We don’t sell or ‘share’ your personal details to anyone for any reason other than for the sole purpose of delivering your purchased product to you – what happens at Parkville stays at Parkville as far as we are concerned.

We cannot access the payment details of any customer even if we wanted to (which we don’t!), as this is all processed through our secure payments provider, Paypal and its subsidiary, Braintree payments. 

With the exception of transactional emails (eg purchase confirmations), all of our communications are on an ‘opt-in’ basis. You can unsubscribe anytime via the links at the bottom of the email or in the subscriptions section in your account.


What information do we collect and how do we use it? 

Like most websites we collect various pieces of information, mostly to help us help you. 

If you sign up or shop with us then we will hold the information that you provide to us. This includes your name, phone number, email address, order history and your billing /shipping address(es).

We use the information we hold on your records for operational reasons, for example to process your order, deal with any queries and to track deliveries.

We may collect log files such as your IP address, what browser you use, your user journey, how you arrived at the website and the time you visited us. This helps us to be the best website we can be.


How do we protect your information?



Cookies are small files that your web browser saves on your computer (if you allow them) that allows your user preferences to be recorded when you use our site. They help us give you a unique and hassle-free shopping experience.

Third party advertisers may also use cookies for tracking purposes.


Google ads

Google, as a third party vendor, uses cookies to serve ads. The use of DART cookies by Google enables them to serve adverts to visitors that are based on their visits to sites on the internet. To opt out of the DART cookies you may visit the Google ad and content network privacy policy at the following url


Links to third party Websites

Occasionally on our website there may be third party links for your use and reference. We are not responsible for the privacy policies on these websites. You should be aware that the privacy policies of these sites may differ from our own.


Changes to this Privacy Statement

The contents of this statement may be altered at any time, at our discretion.

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